The barrier rises with no button and no ticket.
The camera reads the monthly pass holder's plate and lets them in. The line never reaches the street.
Parking Means Getting in Without a Line and Out Without an Argument.
The barrier rises with no paper ticket, someone answers the intercom when a plate isn't read and every opening is logged. A lean operation, without losing control.
In a few words
ARX designs, installs and maintains the technology of parking facilities, from a single lot to a chain: license plate reading, barrier gates, video intercom for remote assistance, lot cameras, a protected network and UPS. The design anticipates what happens when a plate isn't read or the internet goes down. Integration with the billing system depends on the project.
Implementation: State of São Paulo: the capital, inland cities and the coastDesign and consulting: all of BrazilWe serve foreign companies that operate in Brazil
A full day in action
The technology no one notices.
In a parking facility that works, the driver doesn't stop, doesn't look for a ticket and doesn't wait for anyone. They only notice the technology when the barrier doesn't rise.
The car's condition is recorded at entry.
The cameras keep an image of the vehicle on arrival. If someone complains about a dent, there is something to check.
The plate wasn't read and someone answers.
Dirty plate, barrier stopped. The driver presses the intercom, an attendant sees the camera, checks and releases it, with the reason logged.
The internet goes down and the barrier keeps working.
The second connection takes over on its own. Without it, the choice would be between a closed barrier, with a line, and an open barrier, with no billing.
The car that has already paid leaves without stopping.
The driver paid by phone or at the self-service kiosk. At exit, the plate is recognized and the barrier opens.
The day closes with every exception explained.
Entries, exits and manual openings go into a report. Every release made by someone has a time, a reason and an image.
What tends to cause trouble
The problems of those who look after this space.
A line at the entrance becomes a line in the street.
A slow barrier, a tag that isn't read, a ticket roll that ran out. Every extra second per car adds up at peak time, disrupts traffic and becomes a public complaint.
The revenue that doesn't add up.
A barrier released from outside, a swapped ticket, a car that leaves tailgating the one ahead, a monthly pass holder who shares the space, a cash daily fee with no record. And whoever hires the operation wants to see a number that can be audited.
The client's car is your responsibility.
Under Precedent 130 of the Superior Court of Justice (STJ), the company is liable for damage to or theft of a vehicle in its parking facility, and a warning sign on the wall doesn't change that. Without footage of the entry, it's your word against the client's.
What ARX does here
You choose where to start.
From a one-off adjustment to a complete project. Each solution works on its own and gets better alongside the others.
Smart camerasLicense plate reading and vehicle images at the entrance, exit and lot.Access controlBarrier gates, monthly pass holders and video intercom at every entry and exit point.Internet and Wi-FiA weather-protected network, with a second connection and a UPS on the barriers.Operations centerMultiple lots served from one place, with every opening logged.Maintenance and supportClean lenses, adjusted barriers and batteries up to date. On request.
Equipment
What usually goes into this type of project.
Examples. The final choice depends on your space and your budget.
Reads the vehicle's plate at the entrance and records or approves the passage.
For front desks and service entrances: code, call and remote opening.
Two views from a single mounting point: covers more area with less cabling.
It's the front door of the internet: protects the network, separates visitors and already delivers Wi-Fi.
What hardly anyone tells you
Before asking for a quote, it's worth knowing.
No camera reads every plate.
A plate that's dirty, crooked, covered by a trailer hitch or tampered with may not be read, and similar letters get mixed up. Ask what happens in that case. A serious design has a second check and someone to handle the exception.
No booth doesn't mean no people.
Someone answers the intercom, someone goes to release the barrier, someone cleans the lens. The cost moves; it doesn't disappear. It's worth putting these tasks on the books before deciding.
The weak point becomes the manual opening.
With less cash at the register, fraud tends to migrate to barrier releases done by a person. Every manual opening needs a name, a reason and an image. Without that, automation just moves the problem somewhere else.
Rules and precautions
What needs to be respected.
Plates also call for care with data.
A plate linked to a person is usually treated as personal data. Post a notice at the entrance, define how long you keep readings and images and control who looks them up. Requiring extensive registration just to park generates complaints.
The camera proves, it doesn't exempt.
The duty to safeguard the vehicle still exists. Footage and entry records serve to establish what happened and respond with facts, not to avoid responsibility.
A barrier needs a presence sensor.
A barrier can injure people and dent cars. Presence sensors, signage and clearance height are safety items, not options. Pedestrian exits and garage escape routes follow the Fire Department's rules.
Questions and answers
Does license plate reading work with any car?
It works well when the camera, angle, distance and lighting are designed for it, but no system reads every plate. A dirty, covered or damaged plate can fail. That's why the design always includes a second way to release: a tag, a code or an attendant on the intercom.
Can the parking facility run with no one in a booth?
It can, with conditions. You need a video intercom at each barrier, someone answering remotely, cameras in the lot, two internet connections and a plan for when something fails. ARX installs the technology; the attendant service is provided by your team or a contracted operations center.
What happens if the internet or the power goes out?
The design settles this beforehand: a second internet connection with automatic failover, a UPS for the barriers, cameras and network and a clear rule for the extreme case. Without that plan, you're left choosing between an open barrier, with lost revenue, and a closed barrier, with a line.
Do the cameras free me from compensating for a stolen car?
No. Under Precedent 130 of the Superior Court of Justice (STJ), the company is liable for damage to or theft of a vehicle in its parking facility. What the cameras and the entry record change is your ability to show what happened, including the condition of the car on arrival.
In which cities does ARX install in parking facilities?
Implementation is done in the State of São Paulo: the capital, the countryside and the coast. Design, consulting and retrofit projects serve all of Brazil, which suits chains with lots in other states.
Shall we talk?
Tell us what you want to solve. ARX replies clearly, with no obligation.