Clients started asking for technology
Contracts and tenders now bundle guarding with cameras, alarms, access control and reports. Buyers want the same level of protection while spending less on posts.
The Technology Arm for Those Who Sell Security.
Your client asks for cameras that alert, a front desk that works, reporting and integration. You deliver, with your brand up front and our engineering behind it.
In a few words
ARX Protocol is a technology partner to private security companies. It does the technical design, installs and maintains the systems, supports proposals and public tenders, builds operations centers for your team to run and develops custom software. ARX does not provide guarding or monitoring services: that is your business.
Implementation: State of São Paulo: the capital, inland cities and the coastDesign and consulting: all of BrazilWe serve foreign companies that operate in Brazil
What changed
Security without technology became hard to sell.
Three pressures arrived at the same time for those who live off service posts.
Regulation reached electronic security
The Private Security Statute began treating electronic monitoring as a private security service, requiring authorization from the Federal Police. Those who offer it need to have their structure in order.
Poorly delivered technology becomes a complaint
Among the public complaints we reviewed, the ones that keep repeating are about technology: a remote front desk that doesn't answer, a face that isn't recognized, footage that doesn't arrive, an alarm with no follow-up.
How ARX gets involved
You choose the size of the partnership.
A single contract or your entire operation. Without building a technology department before there is demand.
Technical design and implementation
Network, cameras, access control, alarms and automation for your company's client, from the survey to the final test. Under your brand, if that's what we agree.
Maintenance that keeps things running
Preventive and corrective maintenance, plus monitoring of equipment health. A camera that goes offline shows up for us before it shows up for your client. On request.
Support for proposals and tenders
Sizing, specification, technical memorandum and technology spreadsheet, so your proposal arrives with the technical side well resolved.
Operations center ready for your team
Room, screens, servers, network, software and licenses, all integrated. ARX builds it and provides support. Your team operates it.
Custom software and integration
Systems that don't talk to each other start talking. Reports come out ready for your client. What doesn't exist on the market, we develop.
Radios and field teams
Communication by digital radio or over the cellular network, body-worn and vehicle cameras, with your teams' positions on your operations center screen. Purchase or rental.
Technology compliance
An assessment of what your operations center, your recording and your communications need to have. The legal side stays with your attorney. The technical side, with us.
Training on the tools
Your team learns to use what was installed: cameras, analytics, radio and first-level maintenance. It does not replace the official training required of professionals.
The agreement
Your client is yours.
We don't sell guarding or monitoring.
ARX supplies technology. The security service is provided by your company, under your own authorization.
We only show up if you want us to.
We work with your brand up front or alongside you, as a technical partner. You decide, and the contract records it.
Our clients don't appear here.
Neither do yours. Discretion is the house rule, and it covers your client base.
What hardly anyone tells you
Before selling technology to your client, it's worth knowing.
Buying the equipment is the easy part.
What holds the contract together is what comes after: the camera in the right place, a network that holds up, recording that doesn't fail silently and someone who notices when something stops.
A remote front desk lives or dies on the network.
A slow intercom and a gate that won't open are usually connection and power problems, not the operator's. Without a dedicated network and backup power, complaints are certain.
Facial recognition is not all the same.
Basic equipment confuses people who look alike and fails in low light. And a face is sensitive data: it needs notice, care with enrollment and an alternative for those who don't want to use it.
Equipment
What usually goes into these projects.
Examples. The choice depends on your client's contract and budget.
Communication at the push of a button inside the building, yard or plant, without depending on a carrier.
Handheld and vehicle models that talk between cities and appear on the operations center map.
One lens sees the whole scene and the other zooms in on the detail, at the same time.
One screen to view and adjust the network, cameras and access, on a computer or phone.
Solutions
What ARX puts at your company's service.
Operations centerCameras, alarms, access and radio on a single screen.Smart camerasSee from anywhere, get alerted instantly and find what you need in seconds.Access controlWho comes in, where and when. By face, PIN, card or phone.Radios and field teamsYour team talking, nearby or in another city.Internet and Wi-FiA stable network across your whole space, with guests kept apart from your own network.Maintenance and supportPreventive visits, service and everything kept up to date. On request.
Questions and answers
Does ARX compete with my security company?
No. ARX is a technology company. It does not provide guarding, front desk service, escort or monitoring. The security service is yours. Our part is making the technology behind it work.
Do you work with our brand in front of the client?
Yes, when that's what we agree. The ARX team can act on behalf of your company in technical design, installation and maintenance. The rules are set out in the contract, including protection of your client base.
Can ARX operate our monitoring center?
No. Monitoring third-party properties is a private security service and requires authorization from the Federal Police. ARX builds the operations center, integrates the systems, trains your team on the tools and provides technical support. Your company operates it.
My company is small and has no technology department. Does it make sense?
That is exactly what the partnership is for. You can start with a single contract: a residential building, a factory, a tender. ARX brings the engineering and you don't need to build a technical team before there is demand.
Do you help with proposals and public bids?
Yes, with the technical side: sizing, equipment specification, technical memorandum and technology spreadsheet. The commercial decision and your company's documentation stay with you. We do not promise a bid outcome.
In which regions does ARX serve security companies?
Installation and maintenance are done in the State of São Paulo: the capital, the countryside and the coast. Technical design, consulting and software development serve all of Brazil.
Shall we talk?
Tell us what you want to solve. ARX replies clearly, with no obligation.