The gate opens only for the right car.
The vehicle tag and the license plate must match. The gate closes before another car follows in behind.
Condominium Means Peace of Mind for Those Who Live There and Those Who Manage It.
The gate that opens for residents, the package that arrives, the footage that exists when someone asks for it. And an answer ready for the owners' meeting.
In a few words
ARX designs, installs and maintains the technology of residential and commercial condominiums: access control for pedestrians and vehicles, cameras, an intercom that rings on your phone, a dedicated network for the systems and perimeter alarms. It also helps the building manager compare proposals and prepare for the owners' meeting, and hands over passwords and documentation to the condominium.
Implementation: State of São Paulo: the capital, inland cities and the coastDesign and consulting: all of BrazilWe serve foreign companies that operate in Brazil
A full day in action
The technology no one notices.
In a well-kept residential building, no one comments on the gate, the intercom or the camera. Technology only becomes a topic on the day it fails.
The service provider enters only on the agreed day.
Their registration is valid for today, during the approved hours, through the service entrance. Tomorrow, the access no longer works.
The intercom rings on the resident's phone.
The delivery person calls at the entrance. The resident sees who it is, authorizes from wherever they are and the package is left at the front desk.
The building manager finds the footage in minutes.
Someone scratched a car in the garage. Instead of watching the whole week, they filter by time and by vehicle.
The party uses the Wi-Fi without touching the front desk.
Guests in the party room browse on the visitor network. Cameras, gates and intercoms stay on a network of their own.
The power goes out and the front desk keeps working.
Gates, intercoms and cameras keep running on battery. The building is neither left open nor blind.
What tends to cause trouble
The problems of those who look after this space.
The weak point is the door, not the wall.
In the cases reported in São Paulo, entry came through the garage and the front desk: a cloned car, a copied remote, a doorman held at gunpoint. Cameras and facial recognition, on their own, did not stop it. What holds is technology with procedure.
The owners' meeting demands cost and security together.
The building manager has to cut expenses without appearing to cut security, compare quotes that don't speak the same language and answer for everything afterward. Someone is missing to explain what each proposal delivers.
The camera hadn't been recording since March.
A system installed and forgotten: full recorder, camera offline, expired battery, a former resident's registration still active. No one notices until the day someone asks for the footage.
What ARX does here
You choose where to start.
From a one-off adjustment to a complete project. Each solution works on its own and gets better alongside the others.
Access controlPedestrians, vehicles, visitors and service providers, each with their own rule and their own record.Smart camerasGarage, front desk and common areas with verified recording and fast search.Internet and Wi-FiA dedicated network for the front desk and cameras, separate from the common-area Wi-Fi.AlarmsPerimeter and technical areas alerting early, without pointless alarms.Radios and field teamsFront desk, maintenance and patrol talking at the push of a button in large buildings.Maintenance and supportBatteries, recording and registrations checked before they're missed. On request.
Equipment
What usually goes into this type of project.
Examples. The final choice depends on your space and your budget.
Panel for the front desk, the door and the apartment, with video and opening through the app.
Opens the door with a card, tag or phone. Sits beside the door, almost invisible.
Reads the vehicle's plate at the entrance and records or approves the passage.
Light and direct, for store, hotel, residential building and event teams.
What hardly anyone tells you
Before asking for a quote, it's worth knowing.
Remote front desk depends on internet and power.
Without a second internet link and without a battery, the front desk disappears in the first heavy rain. Ask for the contingency plan in writing: what happens to the gates and intercoms when the power or the connection goes down.
With loaned equipment, the equipment doesn't belong to the building.
When you change suppliers, the building may be left with nothing, and the residents' records, with faces and documents, stay on the server of whoever left. Put the return and the proven deletion of the data in the contract.
Simple facial recognition confuses relatives.
The most basic systems make mistakes with people who look alike, and there are news reports of this. That's why the face shouldn't be the only key: a tag, card or password must exist for those who don't want to or can't use it.
Rules and precautions
What needs to be respected.
Owners' meeting before the work.
Under the Brazilian Civil Code, useful improvements require a majority vote of the owners, and luxury improvements, two-thirds. The bylaws may require more. Confirm the classification with the property management company; the technical explanation is up to us.
A face is sensitive data.
Facial recognition requires a clear purpose, notice to residents and another way in for those who don't want to use it. Define in the building rules who sees the footage, how long it is kept and how to request a copy.
Airlock doors and turnstiles on the escape route.
Airlock doors and turnstiles must release during a power failure and a fire alarm, in line with the Fire Department's rules. We check this release with you at handover.
Questions and answers
Is a remote front desk worth it for my building?
It depends on the building's profile. The savings usually show up after the severance payments and the physical adjustments, such as airlocks and fast gates, have been paid. ARX does not operate a front desk: it designs and installs the technology and helps you evaluate the proposals from those who do.
Can the condominium require residents to register their face?
It is not advisable. A face is sensitive personal data under the LGPD (Brazil's data protection law), and Idec, a Brazilian consumer rights institute, argues that facial recognition should not be imposed as the only form of access. The safe path is to approve it at an owners' meeting and keep a tag, card or password as an alternative.
Is an owners' meeting needed to install cameras and access control?
Generally, yes. The Civil Code requires a majority vote of the owners for useful improvements, and the bylaws may have their own rule. Since 2022 the law has allowed virtual meetings. The property management company confirms the quorum; ARX prepares the technical explanation.
Can we reuse what the building already has?
Often, yes. During the visit we assess cameras, cables, gates and intercoms: what stays, what needs adjusting and what is worth replacing. We also check whether the building has the passwords and documentation for the current system.
In which cities does ARX serve residential buildings?
Implementation is done in the State of São Paulo: the capital, the countryside and the coast. Design, consulting and retrofit projects serve all of Brazil, which helps property managers and professional building managers with buildings in more than one state.
Shall we talk?
Tell us what you want to solve. ARX replies clearly, with no obligation.